Thank you for choosing Velin Peak LLC! We are committed to providing quality products and services. If you are not satisfied with your purchase, here is our refund and return policy:
Company Name: Velin Peak LLC
Address: 6701 Sands Point Dr Apt 28
City: Houston
State: TX
Zip: 77074
Phone: 325-289-0911
Email: rufusbeitzg@quratakbarshop.com
Return Policy
Return Period:
Customers can request a return within 30 days of receiving the item.
Return Conditions:
Items must be unwashed and unworn in their original condition.
All tags and packaging must be intact.
Return Process:
Please contact us via email with your order number and refund request.
We will provide you with a return address and further instructions.
You will need to ship the item back to our return address at the customer’s expense (unless we sent the wrong item).
Refund Processing:
Once we receive the returned item and confirm that it meets the return conditions, the refund will be processed within 7-10 business days.
The refund amount will be returned to the payment method you originally paid.
Defective Goods:
If the item you received is defective or does not match the item you ordered, please contact us immediately. We will provide you with a solution for replacement or refund.
Customer Service:
If you have any questions about our refund and return policy, please feel free to contact us by email or phone. Our customer service team will be happy to answer you.
Thank you for your understanding and support! We look forward to continuing to provide you with fashionable women’s clothing and excellent service.